Listen. Align. Act.
Collaboration with our customers is an essential component of driving enhanced value, innovation, and service improvement. As part of our Commitment to Customers (C2C) program, we seek opportunities to engage with customers regularly their experience with our products and services. The tenets of our program are: Listen. Align. Act. These three principles empower you to tell us what is or isn’t working with the confidence that your voice is not only heard but truly appreciated.
How does C2C impact DigitalGlobe?
Stephanie Georges, SVP Corporate Marketing, Communications & Strategy
We actively engage with you through our annual survey, Customer Advisory Board, and service channels.
All feedback is analyzed to gain insights on how products and services are meeting your needs.
The strategic decisions and operational improvements we make are informed by your feedback and insights.
Annual C2C Survey
Stemming from a core set of questions, we customize our survey to understand our customers’ needs at both an individual and industry level. Just twenty minutes of your time provides us with valuable insights, a critical component of ensuring all voices are incorporated into the evolution of DigitalGlobe.
Survey results help inform action plans across the organization, which we monitor throughout the year to drive improvements and quality execution. It is how we ensure we deliver the highest value products and services so you can address your most pressing challenges and make decisions with confidence. And ultimately, help us all See a better world.®